Family History Journey in England
Customer Service
Information
Information > Customer Service
Family History Journey aims always to provide you with quality services that are accurate, timely and professional for competitive and fair prices. Your satisfaction is very important to us. We strive constantly to improve our services, their quality and their delivery to you.
The aim of this website is to provide you with answers to all your questions. The Frequently Asked Questions (FAQs) should provide you with answers quickly, but if you find that your question is not addressed, click on this Ask a Question link.
There are various other methods of contacting us which you can use:
- We welcome your feedback on all aspects of our service, and you can use this link to send us a Comment.
- If you have purchased one of our services, and are at all dissatisfied, please make a Complaint.
- If you want to use our services, but are not sure which is most appropriate for you, please make a General Enquiry.
- Click here for Press or Corporate enquiries
You can email your comment by using or clicking on this email address:
If you would prefer to send your comment, question, enquiry or complaint by regular mail, please send it to:
FAJB / Family History Journey, 3 Bronte Ct, London W3 8HF, United Kingdom
Call us by Skype by clicking on this button 
or
from outside Britain, dial 00 and 44 followed by 20 and then 8993 4585 or
from within the United Kingdom, dial 0, then 20, and then 8993 4585.)
We have also developed a number of policies for your protection and empowerment:
About Family History Journey in England
Family History Journey in England was found by Fiona A Bradbury BA (Hons), who with years of experience working in research and as a tour operator, is a member of the Association of Professional Genealogists and the UK's Society of Genealogists.
Family History Journey will provide you, your family and associates with a wide range of genealogy services: family tree building, ancestral tours, archive research and lifestory recording, to the highest possible standard. We abide by the codes of conduct and ethics of the Association of Professional Genealogists and Britain's incoming tour operators assocation, UKinbound.